Shipping policy

 

Shipping Policy

Thank you for supporting our small business. We aim to make every order clear, reliable, and easy to understand. Below you’ll find our shipping timelines and what to expect based on the type of product you purchased.

 

 

Shipping for The Founder’s Journal (Physical Product)

 

Processing Time

Orders for The Founder’s Journal typically ship within:

  • 1–3 business days (processing)

  • 3–7 business days for delivery within the U.S.

Processing time may be longer during holidays or high-volume periods.

 

Shipping Carriers

We primarily ship using:

  • USPS

  • UPS

  • FedEx

Transit times are controlled by the carrier and may vary based on location.

 

Tracking

Once your order ships, you will receive an email with your tracking number.

Please allow 24–48 hours for tracking to update.

 

 

Shipping for Dropshipped Merch (Made-to-Order Products)

Our merch items (apparel, accessories, mugs, etc.) are produced and shipped through third-party printing partners.

 

Production Time

Each item is made-to-order and takes approximately:

  • 3–7 business days to produce

  • Shipping times vary based on your location and the fulfillment provider

Delivery Estimates

  • U.S. orders: 5–12 business days

  • International orders: 10–20 business days, depending on customs and carrier delays

Please note: Production and shipping times may increase during holidays or major sales periods.

Tracking

Once your order ships, you’ll receive a tracking link via email.

Some international shipments may have limited tracking depending on the carrier.

 

 

Incorrect Addresses

 

Customers are responsible for entering accurate shipping information.

We cannot replace or refund orders shipped to incorrect or incomplete addresses.

If you reach out before the order ships, we will do our best to update the address — but changes cannot be guaranteed.

 

 

Lost or Delayed Shipments

 

Once a package is handed to the carrier, delivery timelines are outside our control.

If your order appears lost or significantly delayed:

  1. Check your tracking number

  2. Check with neighbors or building management

  3. Wait 48 hours if marked “delivered” early

  4. Contact us if needed and we will assist with next steps

Replacements may be issued at our discretion.

 

 

International Duties & Taxes

 

For international orders, your country may apply customs fees, duties, or VAT.

These fees are the responsibility of the customer.

 

 

Questions?

 

If you need help with your shipment, contact us at:

👉 fin@fba-edu.com

We’re here to make sure you have a smooth and transparent experience.